Sunshine Coast Council Liaison Officer Debbie Cooper is volunteering her time to raise Juliet, a beautiful guide dog pup, through her boisterous “teenage years” of training. With Juliet by her side at work each day, council staff are also helping create an environment where this clever young dog can stay focused on the vital job she is preparing for – to one day change someone’s life.
What drew you to guide dog training and what qualities are required?
I’ve always loved dogs, especially Labradors (having two of my own previously) and this has been on my bucket list for a long time. I also really value giving back, and this feels like a small way to contribute to something much bigger. Patience, consistency and a genuine love for dogs are key I believe, even embracing the not-so-glamorous parts like constant dog hair! Routine and structure matter too, not just for the dogs but for me as I juggle this alongside full-time work.
How is Juliet’s training going?
Juliet’s going really well. She still has moments of distraction around other dogs in certain environments, but she’s improving all the time.
She’s a little bit sassy, incredibly smart and really intuitive. I’d love to think she’ll make it all the way through; she’s got something special… but I might be a bit biased!
What stages are involved in the journey from puppyhood to placement?
There are two caring stages: Stage 1(10 weeks to 9 months) and Stage 2 (9 to 14 months). After that, they return to Guide Dogs QLD for formal training before potentially being matched with a handler. There’s a whole team involved along the way. You know the saying – it takes a tribe; I’m just one small part of a much bigger picture.
What training methods do you use?
Positive reinforcement is everything. It’s how I’ve always trained my own Labradors, and it works so well, plus they love food. Labs love boundaries and genuinely want to please, so rewarding the right behaviour builds trust and connection. We’re also supported by professional trainers who guide us through more advanced “skilled training,” like navigating escalators, buses and trains and any specific challenges with each dog.
What situations are most challenging for guide dogs to master?
Every dog is different, just like people. Busy, noisy environments can be challenging, and other dogs can be a distraction for Juliet. It’s all about helping them stay calm and focused, no matter what’s going on around them.
How difficult will it be to say goodbye?
I’m not entirely sure yet… ask me again in six weeks and bring tissues! We have built such a special bond, so I know it will be tough. But if she makes it, she’ll go on to change someone’s life, making it all worthwhile.
Help raise a future Guide Dog. Visit guidedogs.com.au or call 1800 810 122.
